Home Phishing and Social Engineering
Phishing sites and Social Engineering Techniques Steal Lives
Written by Michael Rauch   
Tuesday, 01 September 2009 00:00


     Phishing and social engineering are terms that have emerged in the Information Age.  Phishing sites and social engineering techniques pose threats to adults and children alike.  Children especially need to be made aware of these threats because children by nature can be overly trusting and gullible.

Phishing


     Phishing refers to using a web site to gather Personally Identifiable Information (PII), such as name, address, phone number, Social Security Number, and bank account or credit card account information.  The end result of posting your PII on a phishing site is identity theft, not necessarily by the site operator.  PII has market value to cyber-criminals just like legal commodities carry value for the average law abiding citizen.  Cyber-criminals will buy PII with the goal of committing identity theft or tapping into the financial resources of the victim.

     Phishing sites often look like legitimate sites.  Some even bear the logo of a legitimate site that is being impersonated.  Sometimes the only indication that the site is not legitimate resides in the Universal Resource Locator (URL) that appears in the address space of the user's browser; a letter may be incorrect or the domain may be invalid.  For instance, the country may be wrong (e.g. firstnational is spelled forstnational or a dot com address appears as dot au).

     Instill in your children the value of PII and the ability to not trust every site that requests information.  Some children become so anxious when registering for children's sites or online games that they loose sight of how valuable and private the requested information may be.

     Many Internet Service Providers include phishing filters with their service offerings.  Many published security suites also include phishing filters that identify possible phishing sites.  Most browsers now also include the provision to include a phishing filter.  If any of these resources are available to you, activate them.  If not, get one.

Social Engineering


     Social engineering refers to the practice of obtaining PII using a technique designed to fool the victim.  You receive a phone call from someone claiming to be a theft-prevention representative from your bank.  The representative claims that an attempt has been made to access your checking account and they need your routing and account numbers to verify that they have notified the correct individual.  You unsuspectingly give the representative the information and all seems fine.  Later you discover that your checking account has been cleaned out.  The caller was not a representative of the bank at all but a hoaxer using social engineering techniques.

     If you think about such requests you will realize that the bank does not need you to supply your account number because the bank already has it.  Banks and reputable institutions will not ask you for PII over the phone.  If a caller asks for this type of information, refuse to release it.  E-mail requests for PII are also normally illegitimate.  So never answer this type of e-mail request.  If you receive a notification of a problem by e-mail, call the institution at the publically listed number or visit the web site where you normally conduct business.

     Children can be especially vulnerable to social engineering techniques because of that trusting quality that they possess.  Teach your children to be suspicious when anyone requests personal information from them.  The best policy is for your child to approach you for approval whenever such requests are made.  Unlike the phishing filters built into many services, there are no such filters to protect against social engineering.  This assault may occur in person, through e-mail, over Internet chat rooms, or even the child's cell phone so impress your children to be especially skeptical of such requests.


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